Curriculum Vitae

Visionary, decisive, and profit-driven IT Executive with a 20+ year career, blending strategic IT vision, business needs assessment, and feasibility planning in data-intensive environments. Skilled in shaping high-performing IT teams to integrate new and cost-effective technologies. Passionate, always abreast of new trends in technology.

Operational and information technology functions include software LAN / WAN / VOIP / Video over IP network, information security, data backup and recovery, telecommunications, outsourcing, relocations, mergers, acquisitions, and start-ups. Comprehensive IT background., strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.

Experience

March 2021 - current

IT Director, Gemini Food Corporation

Hired to help this company with their IT needs to support their rapidly expanding business.

• Redesigned the internal infrastructure to promote better security.

• Deployed a new hybrid Active Directory structure Azure/In-Premise to meet standards.

• Utilize Azure to enable out-of-the-company mobile users to authenticate securely.

• Researched internal needs to find the best solution for their ERP/WMS system. Found a

solution and plan to deploy it within six months.

• Audited all IT expenses on the first week of hire and found ways to save the company

25% of their current costs.

• Interviewed my reports, determined their strengths, and boosted moral by mentoring

them as individuals, instead of subordinates.

July 2012 - October 2020

IT Director, Balda C. Brewer

Hired to overhaul the entire IT department and take it from a small, family owned business system and turn it into an infrastructure that would be attractive to an international market.

· When hired, I independently managed three locations in Anaheim, Irvine, and Ontario with a support staff of 20.

· Expertly conceptualized, implemented, and managed technical support operations with diligent troubleshooting practices that identified the root causes and prevented re-occurrence.

· Lowered overhead IT expenditures by 35% within the first six months of employment.

· Coached a team of 500 on internet security, readying them for a large corporation environment and away from the family-owned mindset.

· Boosted employee morale, and reduced turn-over rate by creating a ticketing system to help resolve personal workstation issues in a prioritized manner.

· Overhauled the entire IT infrastructure, taking it from a small business system and turning it into something that was attractive for international buyers.

· Once acquired by a large, publicly traded company in Germany; conceptualized a new structure to get us ready for healthcare standards.

· Condensed three locations down to one large headquarters complete with a top-of-the-line IT system designed and implemented by my team and myself.

· Implemented a checks and balances system, with the main focuses being business continuity and redundancies.

· Implemented procedures that earned our ISO 13485 and 9000 standards.

· 2 years later, we were then sold to a large, family-owned enterprise called Stevanato Group. They are based in Italy, with locations in Slovakia, US, Mexico, Brazil, China, Germany, and Denmark.

· With the help of the IT team in Italy, once again upgraded our system to establish redundant paths to support all of the Stevanato Group facilities.

TECHNICAL HIGHLIGHTS:

· Software and Virtualization: Microsoft Windows – All Versions, VMware, Azure, Office 365, Exchange – all versions, Active Directory, and most X-as-a-Service products

· Hardware: Cisco, Palo Alto Networks, Aruba, HP, Mitel, VOIP, Video Surveillance and Apple

· ERP/MES Systems: Infor LN, Oracle, IQMS, Zoho, Fishbowl Inventory

· Management Systems: Business Intelligence, KPI’s, MDM, Device Monitoring Systems

1996 - 2012

IT Manager, Packaging plus, LLC.

I went through many mergers and acquisitions with this injection molding company. One of my main focuses was working directly with the customer and project managers to implement a unique and personalized system that would cater to their diverse needs. This included labeling, inventory control, production, and packaging their goods for retail consumption.

· Designed and implemented new infrastructure and systems to support an acquisition that took us to an International enterprise with several locations in the US, Europe and Asia.

· Led three sub departments. One 6-member team of developers. One 10-member team of IT techs supporting the 24-7 production operation. And a team of 4 network administrators supporting the domestic and international sites, as well as our data center.

· Developed a contract packaging setup which catered to customers and delivered a unique, conceptualized product. Directly resulting in higher customer satisfaction and an increase in business for the company.

· Directed my group of developers through several customer-required projects. We followed the project from conceptualization to production.

· Worked with multiple management teams through many mergers to insure seamless infrastructure cross-over.

· Researched and implemented ways to reduce downtime and increase efficiency.

· Managed and directed department heads to successfully achieve the goals of the client.

· Acted as the go-between for Vendors and clients to make sure all project launches were on time and profitable.

· Repeated success directing IT projects from inception to execution. Many times, using experience and knowledge to strategically stretch a minute budget, earning the most return on investment.

· Coached a team of 20 from around the world to support the rapid growth of business.

· Traveled frequently, domestically and abroad, to review projects, progress, and coach team members when required, giving them the same “hands on” approach I expected from each of them.

Technical Highlights:

· Software and Virtualization: Microsoft Windows – All versions, HyperV, Microsoft Office – all versions, Exchange - 2010 and below, EDI Systems, Linux, and Active Directory

· Hardware: Cisco, Dell, Sonicwall, HP, Custom Systems, Mitel, Video Surveillance, PBX Systems, Apple, and Blackberry

· ERP/MES Systems: IQMS and Oracle

· Management Systems: MDM and Device and Network Monitoring systems

Education

June 1988

Bachelors Degree

Business Administration and Management

Universidad de Guadalajara

Skills

· International Communication

· Trustworthy and Reliable

· Creative

· Overhead Cost Reduction

· Calm Under Pressure

· Profit Driven Budgeting

· Vendor Management

· Limited Down Time

· Project Management

· Technical Crisis Management

· Bilingual – English and Spanish

· IT Infrastructure Design

· Organized

· Timely Deployment

· Network Security Leadership

· Merger IT Management

· Results Driven

· Team Leadership